This privacy policy has been compiled to better serve our website visitors who are concerned with how their personal information (Personally Identifiable Information, or PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read the Holistic Medical Clinic web privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people who visit our website?
When filling out a contact or a request form, as appropriate, you may be asked to enter your full name, email address, phone number, and other details to help us with your inquiry and/or booking an appointment at the clinic.
When do we collect information?
We collect information from you when you fill out a form on our site.
How do we use your information?
We may use the information we collect to quickly process your requests and to contact you regarding your inquiries.
How do we protect visitor information?
We use standard SSL encryption to secure the information you send to and receive from us.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled as well. It won’t affect the user’s experience.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. More specifically, we use Google Analytics (via Google Tag Manager) to better understand our users and respond to their needs.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google Analytics on our website and we have implemented the Demographics and Interests Reporting to serve you better.
We use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.
CAN-SPAM Act
The CAN-SPAM Act is a law of Canada that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to contact you. In accordance with CANSPAM, if at any time you would like to unsubscribe from receiving future emails, you can. We will promptly remove you from ALL correspondence.
California Online Privacy Protection Act
CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. The law requires a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more here.
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- A link to the privacy policy is found on our home page; the link includes the word ‘Privacy’ and can be easily be found on the page specified above.
- Users will be notified of any privacy policy changes on our Privacy Policy page.
- Users are able to change their personal information by emailing or by calling us.
How does our site handle do not track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the USA consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, should a data breach occur, we will notify the users via email within 2 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Holistic Medical Clinic
2340 Dundas St. West, Unit G05
Toronto ON, M6P 4A9
info ~@~ holisticmedclinic.ca
Policy Last Updated on 2020-11-13